Privacy Policy
1. Introduction
Welcome to Carpet Cleaning Norwalk CA. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our website and services.
2. Information We Collect
We collect different types of information to provide and improve our services, including:
2.1 Personal Information
When you book a service or contact us, we may collect personal details such as:
- Full name
- Email address
- Phone number
- Physical address
- Payment information
2.3 Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance user experience and analyze website traffic. Users can choose to disable cookies in their browser settings.
3. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Providing and managing our cleaning services
- Processing payments and transactions
- Communicating with clients regarding appointments, inquiries, and promotions
- Personalizing user experience on our website
- Improving our website, services, and customer support
- Complying with legal requirements and regulations
- Preventing fraud and ensuring security
4. How We Share Your Information
We do not sell, trade, or rent personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share data with third-party vendors who assist in payment processing, website hosting, marketing, and other business operations.
- Legal Requirements: We may disclose information if required by law, legal proceedings, or governmental requests.
- Business Transfers: In case of a business merger, acquisition, or sale, personal information may be transferred as part of the assets.
5. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to read their privacy policies.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access, update, or correct your personal information. If you wish to modify your details, please contact us.
7.2 Opting Out
You can opt out of receiving promotional emails by clicking the "unsubscribe" link or contacting us directly.
7.3 Data Deletion
You can request the deletion of your personal information, subject to legal and business obligations that require us to retain certain data.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a child without parental consent, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage users to review this policy regularly to stay informed.
By using our services, you acknowledge that you have read and understood this Privacy Policy.